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Your Equipment Fails – What’s Next?


You invest heavily in information technology (computers, servers, etc.) to support your business. Then, the equipment fails. It’s inevitable...only cockroaches survive forever. You’re left scrambling to find a replacement solution for essential tech. It’s a tough place to be, but it can also be an opportunity.


When you hear the news that a piece of equipment has failed, the headache starts soon after. It can mean costly downtime. You’re going to need to budget for a replacement. You have to spend time and effort determining the next, best solution. Users, and potentially customers, get frustrated, too.

If the equipment that’s conked out is a hard drive or server, don’t even reach for that headache remedy. Stop everything and call for expert help. Anything you do can result in more data loss. This includes the age-old IT self-help remedy of turning it off and on again!

When anything carrying data fails, the next question is whether you have a recent backup. Can you restore data from that backup? We recommend you have as many as three data backups for safekeeping, with at least one of them kept off-site.


OK, it’s dead. Now what?


After the initial panic, once you’ve determined that technology is kaput, take some time to reassess.


Your decision makers can start out by considering whether that equipment needs replacing. Don’t just do a knee-jerk rip and replace it. There may be better technology options or improved ways of doing what you were doing.


An on-site equipment failure is an opportunity to examine cloud technologies. Cloud computing takes away the single point-of-failure problem. Now, your data is available anywhere you have an internet connection. So, even if your desktop computer dies, you can still get into the same virtual desktop from another device. Cloud service providers build in redundancies, so data is not stored on a single server. This supports business continuity even after equipment failure or natural disasters.


Partnering with a Professional IT Support Team


Save yourself the stress of dealing with technology failures alone by partnering with a Professional IT Support Team. There are many advantages. First, we make sure you have a working data backup that’s tested for reliability and secure.

We also aim to detect potential failures before they happen. If a device needs replacing, we want to know before the last gasp of life. That helps ensure a smooth transition and helps level out the budget impact.


Furthermore, a Professional IT Support Team knows what’s involved in migrating technology to the cloud. We can help you weigh the pros and cons, assessing what’s best for your individual business. Plus, we develop your migration strategy and provide ongoing support.

A Professional IT Support Team helps identify the best providers for your needs. We tailor our services to your business workload, regardless of company size. We make sure every business accesses the best technological tools. Unlike a software salesperson, we don’t enjoy selling you more than you need. We want you to have the best technology at all times and help prevent issues before they happen.

Don’t wait for the death knell of your valuable IT equipment to sound. Partner with Gill Tech Computer Services, a Professional IT Support Team, for peace of mind. Contact us at (214) 817-8060 today!



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